FAQ

Frequently Asked Questions

I do not have a Remote Controller. Do I need one?

If you do not have any Remote Controller, then you need one.

Find a list of compatible Remote Controllers in Wiki / Controller / Compatible Remote Controllers

We also offer a Pack which includes a Remote Controller.

How do I connect my Remote Controller to the computer?

AeroSIM^RC includes a USB Interface to connect your remote controller to the computer. An adapter may be required for some remote controller brands.

Find a list of compatible remote controllers and the required adapter in Wiki / Controller / Compatible Remote Controllers. You can order the adapter when you order your copy of AeroSIM^RC

I already have a simulator cable. Can I buy AeroSIM RC without the USB Interface?

No, AeroSIM^RC is only sold with its USB Interface. The USB dongle holds the license, and therefore it must be plugged in.

If the original USB Interface is not plugged in, the simulator will work for 2 minutes as a free demo.

After the original USB is plugged, the simulator will only use this USB as the input device. Therefore other USB controller cannot be selected.

Can I use a USB Controller, joystick or a USB cable from other simulator?

No, but you can use it for evaluation.

You can use a USB controller (like GamePilot), joystick or USB cable from other simulator only during the 2 minutes evaluation time.

When the original USB Interface is connected, the simulator will ignore any other USB controller that may also be connected to the computer.

For this reason, a remote controller with trainer port is required, which can output the PPM signal to the USB Interface.

The USB acts as a dongle to prevent illegal use of the software.

I have problems with my Remote Controller or with the USB Interface

• Make sure you have done the Controller Calibration
• Check other possible problems with the USB Interface
  • Check if USB is working
  • Check if USB is detected by Windows
  • Check if the Remote Controller signal is being correctly generated
  • Other Control Problems

Windows 10

We have successfully tested AeroSIM^RC on Windows 10.

If you have any problem, please check Wiki / Solutions / Windows 10 .

When upgrading to Windows 10, the graphics driver does not always work correctly, and the graphics may be too slow, or the program may crash. The solution is to install the latest graphic driver.

However, when Windows searches for the latest driver, it may erroneously report that the latest driver is already installed.

The solution in this case is to uninstall the graphics driver, and then install it again.

• To UNINSTALL the graphic driver, see Wiki / Advanced / Uninstall Graphic Driver
• To INSTALL the graphic driver, see Wiki / Advanced / Install Graphic Driver

Mac Compatibility?

AeroSIM^RC requires Windows. However, Mac users have reported that AeroSIM^RC runs fine on Mac in several configurations.

Options to run AeroSIM^RC on Mac:

• Use a free compatibility layer like Wine
• Use a Virtual Machine running Windows.
• Have Windows installed on your Mac (see BootCamp).

Before you buy AeroSIM^RC, please download the software and try it in you system.

Can't see the mouse pointer

If the mouse pointer is not displayed when you run AeroSIM^RC, check the solution in Wiki / Solutions / Invisible Mouse.

I need more help!

If your question is not answered in our Wiki pages,
please, send us your question from the contact page